Frequently Asked Questions
Learn more about Mōvi from the most common inquiries.
What is Mōvi?
Mōvi is a healthcare transportation coordination platform that helps healthcare organizations manage and optimize every aspect of medical transportation.
What makes Mōvi different?
Unlike transportation vendors or brokers, Mōvi is vendor neutral. We don’t replace your transportation network; we help you manage it more effectively by connecting your existing vendors, internal fleet, EHR, and reporting into one coordinated platform.
Who uses Mōvi?
Mōvi serves users across case management and discharge planning, care coordination, transfer and command center operations, nursing and emergency department staff, patient flow and throughput teams, and finance and accounts payable.
Is Mōvi a transport vendor?
No. Mōvi is a software platform, not a transportation vendor. We do not employ drivers, operate vehicles, or provide transportation services directly.
Do we have to change vendors?
No. Mōvi is transport vendor neutral. We integrate with your existing vendors so you can optimize transportation without disrupting your current relationships or contracts.
What modes does Mōvi support?
Mōvi manages transportation across all modes (BLS, ALS, CCT, wheelchair van, sedan, and others) from a single platform.
Where does Mōvi operate?
We operate in hospitals, health systems, and post-acute care organizations all over the United States. We are not geographically limited to any particular region or state.
Does Mōvi help with invoicing?
Yes. Mōvi alleviates administrative burden and realizes hard cost savings for clients through automated business, contract, and payer rules.
Does Mōvi work with fleets?
Yes. Mōvi supports both in-house (fleet) and external (vendor) transportation workflows from a single platform, allowing you to optimize your full transportation mix.
Is Mōvi HIPAA-compliant?
Yes. Mōvi is designed specifically for healthcare environments with systems of safeguards in place to protect patient information and ensure HIPAA compliance. More information about security is available in our Trust Center.
Is Mōvi EHR integrated?
Yes. We are integrated with major electronic health records across both acute and post-acute care, including Epic, Cerner, MatrixCare, PointClickCare, and others.
What reporting does Mōvi provide?
Mōvi aggregates data insights including on-time performance (OTP), discharge volumes, trip counts, ETA delays, provider performance, and other KPIss, giving our clients gain a system-wide view of transportation they typically cannot get from individual vendors.
